As part of the HOA Bulk contract, residents are provided with pre-loaded equipment -- a HD-DVR and (3) Genie Wireless Mini receivers. They are considered "pre-loaded" in that the basic settings were installed in the receivers by DirecTV before arriving at your unit. This simplifies the installation process.
If you have questions or need further assistance after referencing the user guides provide, call Adcomm MDU Services at 888-659-2080.